Privacy Policy

Last Updated: 08/10/25

Welcome to Buildmate!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, billing and delivery addresses.
Business Information: Shop name, GST number, and related details for wholesale billing.
Order Details: Products purchased, payment details (securely processed through trusted gateways).
Website Usage Data: Information such as your IP address, browser type, and pages visited to help us improve your experience.

2. How We Use Your Information

We use the collected information to:

Process and deliver your orders efficiently.
Communicate updates, invoices, and delivery details.
Provide customer support and respond to your inquiries.
Improve our products, services, and website experience.
Send promotional offers or updates (only if you’ve opted in).

3. Data Security

We take your privacy seriously.
All personal and payment data is protected using secure servers and encryption technologies. We do not sell, rent, or share your information with any third party except as necessary to complete your transactions (for example, with delivery partners or payment processors).

4. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our site and enable us to offer personalized content and offers. You can choose to disable cookies in your browser settings if you prefer.

5. Third-Party Services

We may use trusted third-party services (like payment gateways, courier partners, or analytics tools) to operate our business. These partners are bound by confidentiality agreements and are only allowed to use your information for providing their specific services.

6. Your Rights

You have the right to:

Access, update, or correct your personal information.
Request deletion of your data (subject to legal and transactional obligations).
Opt out of promotional communications at any time.

To exercise these rights, you can contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to contact us:

BuildmateEmail: buildmate2008@gmail.com
Phone: 8593929698
Address:111/125f Masjid Building.Kuzhuppilly,Edavanakkad P.O.Ernakulam.Kerala PIN682502